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CO.BATH & BODY
01Privacy Policy

Privacy information.

This page explains the kinds of information used to operate the Colorado Bath & Body storefront, fulfill orders, support customers, and maintain the site.

Privacy choicesContact us
Purpose
Store operations

Information is used for orders, support, security, and site function.

Payments
Provider handled

Payment details are processed by secure checkout and payment partners.

Requests
Available

Customers can contact support about access, deletion, or opt-out questions.

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Colorado Bath & Body support

Plate

Updated April 26, 2026

Colorado Bath & Body collects and uses customer information to run the store: taking orders, processing payments through secure providers, shipping packages, responding to support requests, improving the storefront, and meeting business or legal obligations. This policy is written for customers and visitors using this website.

Purpose

Store operations

Information is used for orders, support, security, and site function.

Payments

Provider handled

Payment details are processed by secure checkout and payment partners.

Requests

Available

Customers can contact support about access, deletion, or opt-out questions.

01

Information

Information you provide

We collect information you choose to provide when you browse, place an order, create an account, join a mailing list, contact support, submit a form, or otherwise interact with the storefront.

  • Contact details such as name, email address, phone number, billing address, and shipping address.
  • Order details such as products purchased, scent or size selections, quantities, order notes, discounts, and fulfillment status.
  • Account details such as login email, saved addresses, order history, and customer preferences where account tools are used.
  • Support details such as messages, photos, return information, and other details you send to help resolve a question.
02

Automatic data

Information collected automatically

Like most ecommerce sites, the storefront and connected service providers may collect technical information when you visit. This helps the site load, keep carts working, detect problems, understand performance, and protect the store from abuse.

  • Device, browser, IP address, approximate location, referring pages, and site interaction data.
  • Cart, checkout, login, and preference cookies needed for core site functions.
  • Analytics or performance data that helps identify broken pages, popular products, and customer experience issues.
  • Security logs used to protect accounts, checkout, forms, and site infrastructure.
03

Use

How information is used

Customer information is used for practical business purposes connected to the store. We do not ask for more information than needed to complete the task you are trying to perform.

  • Process orders, payments, refunds, shipping, delivery updates, returns, and customer service requests.
  • Maintain accounts, saved addresses, order history, subscriptions, and checkout handoff where available.
  • Send transactional messages such as confirmations, tracking updates, password resets, and support replies.
  • Send marketing messages only where permitted, and allow unsubscribe where marketing email is used.
  • Improve product pages, site navigation, accessibility, fraud prevention, and operational reliability.
04

Sharing

When information is shared

We share information with service providers only as needed to operate the business, fulfill orders, provide customer support, run secure checkout, and comply with applicable obligations.

  • Payment processors and ecommerce platforms for checkout, tax, order records, subscriptions, and refunds.
  • Shipping carriers, fulfillment tools, and address services for delivery and package tracking.
  • Email, analytics, security, hosting, and support providers that help operate the website.
  • Professional advisors, authorities, or other parties when required for legal, security, fraud-prevention, or business-protection reasons.
We do not sell customer names, order details, or payment information as a standalone customer list.
05

Cookies

Cookies and similar technologies

Cookies help the storefront remember carts, keep customers signed in, support checkout, measure site performance, and understand how visitors use the site. Some cookies are necessary for the store to work.

  • Required cookies support cart, checkout, account, fraud prevention, and security functions.
  • Analytics cookies or similar tools may help us understand site traffic and improve page experience.
  • Browser settings may let you block or delete cookies, but some store features may stop working correctly.
06

Retention

How long information is kept

We keep information for as long as reasonably needed for order records, customer support, account management, business operations, security, tax, accounting, dispute resolution, and legal obligations.

  • Order records may be retained for accounting, tax, customer service, and fraud-prevention needs.
  • Account information may remain until the account is deleted or no longer needed.
  • Support messages may be retained to resolve follow-up questions and improve service quality.
07

Choices

Your privacy choices

Depending on where you live, you may have rights to request access, correction, deletion, portability, limitation, or opt-out of certain uses of personal information. We will review requests according to applicable law and the information we can reasonably verify.

  • Email support with the subject line Privacy Request.
  • Include the email address connected to your account or order so the request can be located.
  • We may ask for verification before changing or disclosing account or order information.
  • You can unsubscribe from marketing email using the unsubscribe link in the message where available.
08

Do not sell

Sale, sharing, and targeted advertising choices

Some privacy laws use the terms sell or share broadly, including certain advertising or analytics activities. If you want to submit an opt-out request, use the Do Not Sell My Info page or email support with a privacy request.

  • Use the privacy choices page linked in the footer.
  • You may also send an email request with the account or order email address.
  • Some browser-based choices may need to be set again if you use a different browser or device.
09

Children

Children's privacy

The storefront is intended for adults shopping for personal care products. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

  • If you believe a child provided personal information, contact support so the request can be reviewed.
  • Orders should be placed by an adult or with appropriate adult involvement.
10

Updates

Policy updates

This privacy policy may be updated as the storefront, service providers, legal obligations, or business practices change. The updated date at the top of the page shows the latest version posted here.

  • Material changes will be reflected on this page.
  • Continued use of the storefront after an update means the updated policy applies to future interactions.

Privacy request

Email support with the subject line Privacy Request and include the email address connected to your account or order. We may need to verify your request before taking action.

Email support